Policies & Conditions

PAYMENT POLICY

A full payment is required to reserve your spot on the Kevyn Zeller Wellness Retreat.

 

RETREAT CANCELLATIONS

Please read our cancellation policy prior to making a reservation.

 

TRAVEL AND CANCELLATION INSURANCE

Purchasing travel insurance is not only reccommended prior to joining a Kevyn Zeller Wellness Retreat (KZWR), but is required.

For affordable and reliable traveler’s insurance we recommend using one of the following sites:

  • hthtravelinsurance.com
  • worldnomads.com
  • csatravelprotection.com
  • allianztravelinsurance.com

Please be sure that your insurance policy covers you for all activities that you will be participating in while on the retreat as well as for trip cancelation.

Be advised that with most agencies, insurance must be purchased within 14 days of making your reservation.

 

GUEST CANCELLATION POLICY

If you cancel your trip more than 90 days prior to the start date of the Kevyn Zeller Wellness Retreat that you are signed up for you will receive a 100% refund minus a 3% administrative fee.

If you cancel your trip 60-90 days prior to the start of the Kevyn Zeller Wellness Retreat that you are signed up for, you will receive a 50% refund.

 IF you cancel your trip within 60 days prior to the start of the Kevyn Zeller Wellness Retreat that you are signed up for you will not receive a refund, for any reason.

Kevyn Zeller Wellness will not, for any reason, make exceptions to our policy. KZWR does not offer credit for a guest arriving late or leaving early. You must submit your signed Participant Agreement form within one week of booking or 90 days prior to retreat start date, whichever comes first. Guests who fail to do so may be subject to an automatic cancellation and the above policy will apply.

 

KEVYN ZELLER WELLNESS RETREAT CANCELLATION POLICY

In the extremely unlikely event that Kevyn Zeller Wellness is forced to cancel a booked retreat, guests may transfer full retreat payment to another retreat, or be refunded 100% of their payment to Kevyn Zeller Wellness Retreats.

Kevyn Zeller Wellness Retreats will not be held responsible for guest’s expenses incurred in preparation for any cancelled retreat, including, but not limited to: airline tickets, loss of work, and/or other costs associated with preparing for the Kevyn Zeller Wellness Retreat.

 

Risks and insurance

‘KZP Retreat’ shall not be liable for any injuries, losses or damages in connection with accommodations, other facilities at the resort, ground transportation, diseases, local laws, climatic conditions, delays, changes or cancellation of travel due to weather conditions, accidents or health related problems while residing at ‘KZP Retreat’ and while in-transit to (e.g., an accident on the way to the retreat, airport), during, and after retreat, unless such injuries, losses or damages are due to the negligence or willful misconduct of ‘KZP Team’. Clients are themselves responsible to obtain appropriate insurance coverage against these risks or any other risks.

PRIVACY

 

Website Policy:

We care about providing you with tools and information to manage and protect your online privacy. We have developed this privacy policy to inform you about what information this web site collects, who may receive that information, what we may do with the information, and how long we keep it. While we have made every attempt to make this policy as clear as possible, if you have any further questions about it, feel free to contact us.

Your Information:
We will not give out any information you submit at our site to any third parties except in compliance with a request of a law enforcement agency. Under no circumstances will your name, e-mail, phone number or address be sold to, or given to any other parties. We will never willfully sell, lease, or rent any of your or your business’ personally identifiable information to any third party.

Collected Information:
Your personal information is collected through our contact forms only. This website currently has no applications or programs that gather information from your computer without your consent. Users are required to give us contact information (e.g., your name and email address) and demographic information (e.g., your zip code). Certain information, such as your email address, is collected in order to verify your identity and for use in our records. Information collected at this website is kept in our records only as long as is necessary to provide requested services to our clients.

Summation:
If you have any questions about this privacy statement or the practices of this site, please contact us.